I am one of the many people who frequent Bangsar Village. I find the location convenient: its a 10/15 min drive from home, parking spots are generally easy to find, amenities are good - clean toilets, ATM machines, post office close by... , the supermarket stocks all that I want at pretty reasonable prices, along with the finer things in life which are not usually available at the hypermarkets, Caring Pharmacy always has a pharmacist on duty & they are friendly & helpful and there are lots of eateries, in the building & nearby that makes it all in all very nice.
More importantly, the staff that they work there are really nice people, always with a smile & helpful.
Last Thursday night though underscored all these reasons.
I was to meet some friends for buka puasa at BV2. As I drove into the car park, along with the many cars making their way there at that busy hour, I suddenly saw one of the staff (he was a local Chinese, a supervisor I guess) running to get my attention. As I wound down my window, he tells me that I have a flat.
They very quickly direct me into to the nearest empty space, and helps me to position my car. As I get out, he checks with me if I have a spare, then informs me to go ahead with my dinner. The car park staff will be available to assist me when I'm done he says, just alert the main desk if no one's around.
So I go have my lovely dinner. Nice food, good company etc.
At about 9, I make my way back to my car & there's one of the staff waiting nearby. He quickly gets a buddy & they get down to replacing my tyre. It was all done in 15 mins, with the damaged tyre put back in.
They really do make life easier!
To the management, staff & retailers at BV, I think you guys are doing a wonderful job - keep it up & I will spread the word about how good you guys are. Definitely my preferred shopping location!
More importantly, the staff that they work there are really nice people, always with a smile & helpful.
Last Thursday night though underscored all these reasons.
I was to meet some friends for buka puasa at BV2. As I drove into the car park, along with the many cars making their way there at that busy hour, I suddenly saw one of the staff (he was a local Chinese, a supervisor I guess) running to get my attention. As I wound down my window, he tells me that I have a flat.
They very quickly direct me into to the nearest empty space, and helps me to position my car. As I get out, he checks with me if I have a spare, then informs me to go ahead with my dinner. The car park staff will be available to assist me when I'm done he says, just alert the main desk if no one's around.
So I go have my lovely dinner. Nice food, good company etc.
At about 9, I make my way back to my car & there's one of the staff waiting nearby. He quickly gets a buddy & they get down to replacing my tyre. It was all done in 15 mins, with the damaged tyre put back in.
They really do make life easier!
To the management, staff & retailers at BV, I think you guys are doing a wonderful job - keep it up & I will spread the word about how good you guys are. Definitely my preferred shopping location!
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